As Coeur d'Alene Public Schools continues some forms of online learning, the District’s Technology Department will provide limited remote support for District Technology resources. The Coeur d'Alene Technology Department will attempt to provide “best effort” support for:  

• District devices or accounts outside the school environment 

• Answer basic questions about personal device access to Coeur d'Alene technology resources and applications   

This best effort may vary depending on many factors such as: 

• The number of people waiting for assistance from Coeur d'Alene Technology Staff 

• Knowledge of the responder and their understanding of district Technology resources 

• Responder's technology knowledge and experience

District Technology staff will only provide remote assistance and support and are not available to go offsite to address technology issues. Advice given by Coeur d'Alene Technology Support members should be followed at your own risk.  The District will not take responsibility for the correct operation, maintenance or support of personal networks and personal devices. 

For physical repair of district devices (broken screen, keyboard, battery issue, etc.), please communicate with techhelp@cdaschools.org or your school office or library to arrange repair. Accidental damage will be repaired at no cost the 1st time, but starting with the 2nd physical repair needed, the student may be charged $25, or the replacement cost of the device.

To reach Coeur d'Alene Technology Support please email techhelp@cdaschools.org anytime. Questions concerning the use of applications and resources assigned by teachers should be directed back to the teacher or staff member who assigned the work. 

Digital Citizenship 

Digital Citizenship is a crucial topic to include in educating students as technology has taken a more prominent role in education, curriculum, and learning. Coeur d'Alene School District recommends content from Common Sense Media to guide students to becoming positive digital citizens in their community.  To partner with us and continue those conversations at home, here are more resources and activities located on the Common Sense Media site, that you can do at home as a family. 

Online Safety Hub & Parent Monitoring Tools

We’re excited to provide families with access to our Online Safety Hub, powered by Qustodio and Linewize.

🔗 Online Safety Hub: https://cdaschools.onlinesafetyhub.io/
🔗 Parent App Info: https://www.linewize.com/linewize-parent-app-customer-communications

These tools allow you to:

• Monitor your child’s device activity.

• Set screen time limits.

• Filter and manage content at home.

Visit the Online Safety Hub and follow the step-by-step directions to create your parent account and connect your student’s device.

Schoology, Our Learning Management System (LMS)

Click Here To read the introduction letter for students using Schoology.

Schoology provides this comprehensive Parent Guide (Click Here).

Click Here to sign up for a Parent Account with the access code for your student. 

If you already have an account on Schoology, you can Click Here to log in and view your student's information or to link another student to your parent account.

Parents can look up their students' account information, as well as the Parent Access Code for Schoology, in Skyward. Click Here for the guide to locating Parent Access Codes.

More information about Skyward (our Student Information System) can be found on our website (Click Here).

Student Chromebooks

Our goal is to provide students with devices and software that enable learning, with student data privacy and cybersecurity at the forefront of our mission. Our schools issue Chromebook laptops to students by class. Middle and high school students may take their devices home at the discretion of the school. Elementary students generally keep their devices at school.

Student device checkouts are governed by policy 3275, as well as our student technology use agreement.

Need help getting to know the Chromebook? Getting Started on a Chromebook

Chrome allows a user to create separate browser profiles for each Google account. This allows users to keep work, school, and/or personal accounts all separate, but still use them at the same time. Click Setting Up Chrome Profiles to view the guide and video tutorial to creating a Chrome Profile.

Available Internet Options

The Affordable Connectivity Program offers up to $30/month discounts on internet service and equipment, and a one-time discount of up to $100 on select devices. View this page for more information.

Additionally, the state of Idaho offers an Empowering Parents grant of up to $1,000 per eligible student for devices and other educational expenses. View this page for more information.